Bridal Falls Waterpark - Rosedale, British Columbia

Rahim K.

Was a great experience esp for the little ones!!
Reasonable pricing and free parking with in and out privileges.
It was easy to visit.
We will definitely be back!

Ps most of the food was sold-out.
We had to dine elsewhere.

Vancouver S.

We recently visited Bridal Falls Waterpark hoping to support a local business, but the experience was shocking and unacceptable. The tube slide is still closed, yet patrons are charged full admission. The website claimed all body slides were open, which was the main reason we went. When we arrived, my children lined up for the body slides only for me to notice there was no water running. I asked a lifeguard, and he casually said they were still doing repairs and waiting for them to set, which would take at least 30 minutes. That 30 minutes quietly turned into over 2.5 hours without any announcement over the PA system or notification to guests.

Opening times for the body slides kept changing constantly. Guests were asking lifeguards every few minutes for updates, but the staff were evasive and unhelpful. Management in the office was rude, dismissive, and unapologetic about the delays. No announcements were made to inform anyone about the situation.

The lifeguards were completely unprofessional. They allowed people to linger and sit in front of the body slides, even occupying platforms marked “Lifeguard Only.” The fundamental rule of clearing the pool as soon as people exit the slides was ignored. One child accidentally splashed a lifeguard while exiting the water, and the lifeguard yelled at the child. These lifeguards behave like a mean-girls or mean-boys gang rather than professionals. They should be fired immediately and replaced with mature lifeguards who understand their responsibility to keep guests safe.

Why are repairs being done while the park is open? Considering the serious injuries that happened on the tube slide last year, this raises severe concerns about the park’s overall safety practices. Charging full price when most attractions are unavailable is unacceptable. The ongoing repairs during operating hours are a blatant safety hazard, and Technical Safety BC should flag this immediately. The park needs more inspections and stricter oversight.

While my children waited at the top of the hill for the body slides, no lifeguard was present to tell them the slides were closed. I had to personally tell a lifeguard to go up and notify the kids. This is a dangerous oversight. What if a child had gone down a slide under repair? Unsupervised slides are an accident waiting to happen.

Many families, including ours, drive out here every year with the intention of supporting a local business. After the horrific accident last year in which people were seriously injured, we were hesitant but gave the park the benefit of the doubt. That trust has been completely undermined by this visit. The combination of ongoing repairs during park hours, unprofessional and inattentive staff, misleading advertising, and rude management makes this park unsafe and unreliable.

Management needs to take immediate action. Lifeguards must understand that their job is to protect guests, not socialize or act like they are above the rules. Until serious safety and staffing issues are addressed, I cannot recommend this park to anyone. Cultus Lake offers a far superior experience and much better value for the price. (*See photos)

Allie M.

This place is perfect for kids 5 and under. Adults and everyone else, it's s just a kiddie pool. All the slides were closed minus two very small kid slides. On the plus side it was not busy at all. Hot tub was perfect temp. Staff was friendly and helpful.

derek W.

This is a pretty fun water park. It is good for most people. Even for little kids, they can still enjoy the enfant safe part. The slides are fast when you lay down and slow when you sit up. There a little wait to go on the bigger slide. Even the people that only come in the park and not play need to pay the full price too. But overall a good experience.

Ritu M.

Went for the first time great for families with smaller kids. There were no stairs and the park is relatively small keeping it easy to keep track of little ones. The slides do enough of thrill for the kids to enjoy but not as big and spread out as cultas. The food was ok but the time to prep the food was too long especially for a bit so busy day. We went when the tube slide was not open so that was a bit of a disappointment however the website was clear in stating and sharing the information so I appreciated the communication. Overall was a good day and a place I would like to come again.

Emily B.

We absolutely loved this place! The staff were so warm and friendly, and they made sure my kids were having the best time. Even though the tube slide was closed, there were still plenty of activities to keep us all entertained throughout the day. I have to mention one blonde staff member in particular who was amazing with the kids on the slides she really went out of her way to make the experience extra special for the little ones. I truly appreciated how much effort they put into making the day enjoyable for everyone!

Katherine S.

Honestly, for what it is, it's perfect. Smaller slides but you can sit in the hot tub and see your kids the whole time. Nostalgic candy shop, good tunes playing, much more chill than Cultus Lake. We had a lovely afternoon there. Buying tickets online is a bit cheaper (but you have to buy before 10am for same day tickets). We did the half day (late afternoon) and it was great.

Kyle S.

The rapid river is the prime draw for my family. The other four main slides are okay, but the time in lineups compared to actual slide time is not terribly good. Long lines on the river, however, go quickly and the time on the river is a quasi-dangerous hoot!

There's also a good amount of space to set up day camp and the scenery around the park is second to none.