Archibald Clarke & Defieux - Coquitlam, British Columbia

Lumi G.

We've been with AC&D for 24 years, never had a claim. We've been trying for a while to get a home business added to the insurance, provided documentation and they just ignored it, took our money and never made the change. This year I insisted again and got denied for insurance. Don't want to think what would have happened if we had a claim. It was unprofessional and ignorance on their part. They do not care for loyal clients.

Linda C.

Renewing home & auto insurance should always be this easy...

After my credit cards all got scammed at the same time and I was waiting for replacement cards to come in the mail, my condo insurance was due to renew.

Through the magic of AC&D Insurance Services, the Reeta renewed my policy and patiently waited until the cards were replaced to process the payments...

Then I forgot to call them back. Carina called me this morning, and we processed the condo insurance smoothly, and then I remembered that my car insurance was also due (I thought tomorrow! Turns out it's next week) and we renewed that, too.

A completely painless process, and in both cases, with premiums LOWER than last year.

Who is going to find you a lower price on anything this year?

These folks are great --simple process, smooth and polite... and they can help people anywhere in the province!

Angie D.

I've been using Kaylee as my insurance agent for many years now (for both car and renters insurance). She is always very quick to respond and very knowledgeable when I have questions about coverage or changes that I may need. Whether I've visited the office in person or have been assisted remotely during the pandemic, I've always received highly professional, personalized attention. I would highly recommend Kaylee and this office for your insurance needs!

Tracey C.

We've been going to AC&D for as long as I can remember for our home and vehicle insurance. This year, we had a particularly hard time insuring our mobile home due to forest fires in the area, etc. Anna was incredible with all the help and support she gave to us...she found us coverage and negotiated extended timelines for us to have an electrical inspection done. Anna went above and beyond and we highly recommend her and AC&D.

Marie H.

Erin did a great job with our home insurance. She's knowledgeable, professional, and helpful. She researched to find us the best deal, explained the policy thoroughly, and answered all of our questions. Highly recommend AC&D and Erin Jones for all your insurance needs. We'll be back for sure.

T M.

Always very helpful and knowledgeable staff. Friendly to deal with. My latest dealing was renewing car insurance over the phone, as I wasn’t able to go in person. Very convenient and made easy with great service from Carina. Thank you!

Prime A.

Anything we need for our business is provided with prompt and courteous service here.

Natasha has always been incredible to deal with. She makes things very easy for us because, let's be honest, everyone wants hassle-free and simple options for their business presented in a clear and concise way. This has been my experience since our first contact over 2 years ago. (I cant believe it's taken me so long to write this review!)

Hoger A.

The gentleman working did a very good job of keeping me in mind while dealing with other clients so I didn't feel ignored. He was quick and informative to educate me about the new ICBC changes with renewing my car insurance.

Very satisfied with the overall experience and office was comfortable and spacious. Definitely going to return in the future.