Marlin Travel - Vancouver, British Columbia

Mas Lado

To recommend would be an understatement. I walked in wanting to fly out the following day, on a budget, during a pandemic, and if I didn't have Heather I am sure things would have went wonky. When Ecuador suddenly changed their entry requirements she was on top of it, emailed me the issue, we talked over phone, and the next day we successfully pivoted towards an alternate route.
Five stars all day long, she went above and beyond, a pleasure deal with, all warmth and humor and understanding, and I am lucky I happened to walk in to that particular agency. Thank you Heather!

Joanna

DO NOT BOOK WITH Kiki Dimakis (she got Google to remove a review from one of the bride she booked for because she got a 1 star from her! How hurting is that)

Two weddings one in Jamaica in 2019 and Mexico in 2021. The couple who had their wedding in Jamaica did like working with her, BUT majority of their guests were very VERY unhappy with Kiki, and did NOT book with Kiki for the second couple’s wedding in Mexico!

The reason we decided not to book with Kiki was because she lied about including my husband in the group email, then blamed me because of our “many exchanges”. It’s her job to be able to answer any questions regarding the trip, otherwise why book for us in the first place and collect commission?

We really should have compared rates the first time because we saved a good $500-700 NOT booking with Kiki for the second wedding in Mexico!

S Leung

Excellent service!!! The team at Marlin travel provide exceptional service for an array of travel needs: corporate, group, personal, destination weddings, honeymoons, engagement trips, etc., and gift registry! Even when I have booked my own travel, usually utilizing points, or driving to the US, I always get my travel insurance through Marlin Travel. They provide great rates and fast service, because I am usually disorganized and they still work hard to meet my timelines. I also really appreciate all their support with providing information on travels when I am interested in planning a trip. Even though it is not their job to give me information outside of their travel support, they do go above and beyond to share any information that they know of, that may be helpful for me, and I really appreciate that! I have recommend numerous friends and family member to go to Marlin Travel and they have remained loyal clients for years. I have no hesitation further recommending Marlin Travel, and highly recommend Lisa and Kiki, they are very pleasant people who provide professional and exceptional support! Lastly, what I appreciate is that they listen to you and support your needs and interests. Unlike other travel agencies that I had experiences with, wherein I felt that they were just interested in pressuring me to whatever trip that they could get me to take.

Ozge Ozkan

I recently booked a trip to Jamaica in April through Kiki at Marlin Travel and had an amazing trip. She not only booked the trip for me but went above and beyond to suggest some local areas to go to. Kiki was very attentive during the process of booking and during my trip making sure I was happy with everything! I will definitely use her services again as she made the whole booking process so easy, thanks again Kiki!

Ryan Horn

I used this office for an all inclusive vacation. Even though this is a pretty straight forward reservation, the agent was helpful in pointing out little differences in accommodation options and convenient flight logistics for our party that was convening from 2 different locations. I will always rely on this office for all my travel needs.

Phil Nemeth

We had the most wonderful Europe trip we could have imagined with detailed planning, great advice and important suggestions from a knowledgable staff at this travel agency. It saved us a great deal of time and maximized the experience and amazing memories! Thank you to the team!!

susan poynter

Thank you for organising such a great trip from Lisbon in Portugal up to Santiago de Campostela in Spain. It was well organised with good quality hotels serving lovely local food. It was a very friendly and interesting group and I came home with some special memories.

J

If ur traveling. In covid 19
Heather has lots of good info ... And can save you $$$. On flights and insurance. I'd recommend talking with her