Thrifty Car Rental - Abbotsford International Airport - Abbotsford, British Columbia

Jas S.

We needed a one-way rental, and Sahil at Thrifty made it happen with no hassle. He was extremely courteous, helpful, and made the whole process smooth and stress-free. Outstanding customer service! I would definitely recommend this location over others — they go the extra mile to take care of their customers.

Tanmay M.

Terrible experience. I called ahead to confirm a late return was okay and was told there’d be no extra charges. Dropped off the car and again got no mention of fees. Later, I was charged for an extra hour. When I called, Sahil (or Sayel) was rude and dismissive, saying “nothing is free” instead of owning their miscommunication. Wouldn’t recommend this location.

Dariia

So just for you to know, in case you are booking through UBER rental - you won’t get the price you booked a car for. I have made a reservation for a Toyota or similar - for 40$/day. After picking up KIA (lol, at least something) - after a day I realized it’s 65$/day in my agreement. Wow. Called customer service - they were 0 help. When took the car back - turned out it’s “airport fees” that goes on top of other fees and fees and fees and charges. Magic! So or do not pick up from the airport, or just expect your price to be at least 30/40% higher than you’ve booked for. 2 start only because the employees were nice, it’s not their fault at all.

Mike K.

We had a booking discrepancy between our third-party booking site and the Thrifty estimate. Piyush, despite being busy, was patient helping us sort it out and was able to take care of us. All in all, it was a positive experience dealing with Thrifty staff at pick up and drop off.

Rosepreet K.

Worst car rental ever!! Don’t go here!!! If I could give zero stars I would!!Terrible customer service terrible rental place! Booked online, deduct the money plus insurance and went to pickup the vehicle and the rude reception guy said they don’t have cars available. Even didn’t bother to apologize and have no politeness. He just said I have no cars available and no time for argument just call customer service for your money they’ll refund you.
Don’t go here!!!

Terry S.

The process of the car rental was completely efficient and stress free! I highly recommend them!

Roy E.

This place is a joke, not only did I get charged twice for the same rental, but the vehicle was disgusting inside,I went to buy groceries while on vacation and when I went to lay down the 3rd row of seats I found a big pile of leaves in the car, it was not cleaned and when trying to get them.to return my money I get no answers and no replies to my emails. This place is a poor excuse of a company they are also linked with Hertz rentals and that place is just as bad.. I have now got my lawyer involved and will be filing charges as soon as my lawyer tries 2 more times to get in touch with them. If they do not respond then we can file.

Karl B.

You get what you pay for!

Thrifty was significantly cheaper than the other big rental names in YXX. Notably, the cars at Thrifty are older and are lower trim models than from those companies. Our car also wasn’t the cleanest upon pickup. But, it was cheap, the car ran fine and we didn’t get charged any other fees, so I was happy. Would rent again.