The Mortgage Centre, Fitzwilliam Mortgage - Nanaimo, British Columbia

kris M.

Caroline already came recommended from a friend and we couldn’t have picked a better broker! She guided us through the purchase of our dream home on an acreage on Gabriola island, helping us navigate through various lender requirements and options, and even ensuring we were fully supported by her partner when a family emergency. She was transparent, knowledgeable, and easy to understand, I would recommend her to anyone.

S F.

Caroline, John and the team are amazing!! It was an absolute pleasure working with them over the last 3 years as I look to purchase my first condo as a FTHB. They are thorough, thoughtful, and all around incredibly knowledgeable. It was such a relief to have them on my team as I navigate the market for the first time. Super appreciative of their communication speed during the closing period too!

I look forward to working with them soon, and would 100% recommend their team if you’re in the market for a mortgage product.

Debbie E.

I cannot say enough about the fantastic service I received from Caroline and John. Not only are they professional and very knowledgeable, but they were also warm and caring! We needed a lot of hand holding through the process and felt as though we were very well taken care of. We have now moved into our new little dream home and could not be happier! I would not hesitate to recommend them 100%!!!

Jakob M.

Caroline was unbelievably helpful and informative. She took the time to understand our needs and thoroughly explain each mortgage option and how it would impact us. I can't recommend her enough!

George O.

Our family has non traditional income and assets. We could not get a mortgage by walking into a bank. We knew about Fitzwilliam Mortgage by reputation and wow, did they ever live up to and surpass that reputation. They were honest and let us know range of interest we might have to pay from the lowest interest we might hope to get to the highest. They clearly explained what potential lenders, from banks to private investors were looking for so that we understood our position before we committed to any lender agreement. They did a lot of leg work and found us a bank that was confident in our situation. (They actually found us a rate a few points better than they estimated) We would not have a mortgage now without their help. John and Caroline, you folks were AWESOME! 😎👍 all the way through the process and helping us with everything we needed, from communication with the bank to contact with the conveyors we had selected. If we could give a 6th star we would.

Thanks again. We wouldn't have our home without your help. Best wishes to you both! and thank you very much again.

Heather G.

Caroline and John were incredibly helpful in the processing of purchasing my home. They helped me feel safe and informed not only when purchasing but also in making decisions about my mortgage during the term. I have the utmost trust in them and their advice when it comes to mortgage financing!
I highly recommend Caroline. Great advice, knowledge and mortgage information.

Jacqui B.

Both John & Caroline were professional & very knowledgeable. They both worked so hard for us. Caroline was so personable & she was very prompt with all the emails & phone chats. I would not hesitate to recommend The Mortgage Centre. ⭐️⭐️⭐️⭐️⭐️

Jenn V.

We met Caroline during our current house purchase and was very impressed. She is very knowledgeable, compassionate and looks for ways to go the extra mile. She saved us thousands of dollars with her advice and we are excited to work with her again on our next purchase! I recommend her to anyone I know who may be looking for a mortgage broker.