Rocky Inn Express - Rocky Mountain House, Alberta

Flora

I’m not one to leave a bad review but strongly feel this hotel owner needs to do a better job with their hygiene standards if they’re going to be running a hotel. As soon as we stepped into our room there was a musty smell. We opened our window thinking it just needed to be aired out and left for dinner. Once we returned and got into bed there was an over whelming smell of Vomit coming from the mattress, we quickly got up and asked for a refund. The front desk gentleman thankfully understood and gave us no issues retuning our money back.

james B.

They need a new mattress and a coat of paint. The room appeared to be well made up but smelled off to much cleaner. We cracked the window and went to eat. We had our own travel pillows, but after an hour or two on the bed, they reeked of vomit, and we ended up throwing them out after we left. The front desk guy was great and refunded us upon request.

Aside from the vomit mattress and stinky hallway the employees did a good job.

Normand H.

The worst place i 've ever stayed at .
Mold and bed bugs . Ceilling leaking. Poor maintenance . Don't get me started with the showers . I Travel a lot due to work and this was the worst i've seen . Nevermind the nasty look i got walking in to check in . Its like they know its garbage , but still don't change .
LEARN FROM YOUR REVIEWS GUYS !!!!

Bethany

I stayed here twice for work. The first room I got was very clean, but the second room was grimy and smelled of cigarettes. Seems some of the housekeepers care more than others. So if you get a dirty room, you could probably get a cleaner one if you ask. I was too tired to bother.

As for amenities, there is no breakfast and the rooms do not include any kettle or coffee maker so you'll need to plan accordingly. On a more positive note, the showers run hot immediately and the AC works great despite its age.

I found the beds to be uncomfortable, with hard mattresses, lumpy pillows, and rough sheets, but I managed to sleep well anyway.

Staff seemed great, but I really only interacted with them at check-in. Nobody was around in the morning, but you can always call their service line.

Overall, it wasn't terrible but if I were paying for it myself I would choose a slightly more expensive hotel with comfier bedding and free breakfast. If you just need a place to sleep and nothing more, it's fine.

Page K.

Friendly staff, clean rooms, comfy beds, spacious parking and fast wifi! Couldn’t ask for more

Randy M.

Terrible place to stay. Room was very dirty and smelled like vomit. Towels were grungy and yellow. Beds were lumpy. Don’t stay here

46myrnas

Beds and air condition were good. The main issue was very little space around the beds and no coffee maker. Hard to handle food delivery with only a desk and one swivel chair that crowded space at end of bed. A small table + 2 chairs would be better.|Pictures are deceiving. There was no grab bar in tub and bottom of tub was scraped and unappealing to get in. All footsteps above could be heard. |Not the usual conveniences .

Marina D.

Bit of a tired hotel. Room was clean and the rate was good. Good dtop for a night