Murray Buick GMC Penticton - Penticton, British Columbia

Jerel Forsberg

I have to say that purchasing a pickup yesterday at Murray GM was one of the easiest transactions I’ve ever done. They willingly took in my trade and their “young “ staff were so friendly and thorough in each area. Will definitely be recommending them in the future.

Steve Roode

Brent in parts is fantastic and very knowledgeable and goes above and beyond to assist you with find the the parts your gm or Chevrolet vehicle needs. Dave in service is great, very knowledgeable and great with providing updates and maintenance that your vehicle requires. Super impressed with my experience on both the Parts and service departments and will bring my truck back.to this dealership for all my parts and service.

Nadia Cutler

For one month I have been shopping for a SUV. I have drove every comparable model.
I bought the 2023 GMC Terrain AT4. This vehicle, by far is my favourite.

This post is not about the vehicle, and more so about my experience. I walk in the dealership and from that very moment I received nothing but the best service. No sales tactics, No up selling, No wasting my time. Every question I asked, was answered. They know their product!

I am sure they figured I was a tire kicker. I was dressed in flip flops, yoga pants and a t-shirt. Royce was my salesman. My experience had a unique feel of the 70s. When you actually received customer service. Truthfully, It almost had a similar feeling of coming home for Thanksgiving.

If I were to be a guessing girl, I would say this is a family owned business. Their hand shake means something.

We are living in uncertain times. Every day there is talk of potential war. A great deal of our money continues to shift to the east. For this reason alone, I wanted to buy what was made at home. I can go on and on, about why this vehicle was my pick.
Here are some of my additional reasons.
1. For your money you really get the "BANG".
2. For your business you get treated like family.
3. Every vehicle can have bad years, but knowing the customer service and efforts to make you happy; that matters to me.
4. My Grandfather owned a GMC's and I have nothing but fond memories of that old truck.
5. Every time I look at the front grill it makes me smile.
6. When I sat in this vehicle I felt like I had a super power.
7. In 50 years you will still be able to get parts.
8. Besides the Ford Dealer in Penticton, every other dealer I dealt with operates like Templeton the Rat.
9. Trust in a company and their employees means something to me.
10. Hands down, this vehicle looks sexy as heck.

It’s been 3 months since I bought my Terrain AT4. I love, love, love this vehicle.

Stephanie varga

We have had great dealings with Murray over the past 10 years with multiple vehicle purchases and leases. We have mainly dealt with Scott himself who always goes above and beyond.
After being called over and over to bring my leased vehicle in for an oil change, we were finally able to make the 2hour drive to this dealership. We were told that no appointment was necessary as they have an express oil change lane. After arriving in the service department around 10am we stood around for 10-15 minutes before being greeted by the service staff. We stayed that we came for an oil change and we’re told that there was no way he would be able to do this today. The service staff was rude and unhelpful with anything. I have never had an issue before this.
If you are going to advertise and express lane then make it work. There were only 2 other cars inside at the time.
Very very disappointed with the service department today!

Rob Buchanan

There's a reason I drive to penticton for all my service needs....you guys are the best!

Holy Moly

I bought my truck here and their service department is fair market priced, the staff is impeccable and know how to take care of your vehicle.

Diane Regehr

Traveling through town with a brand new vehicle. Had an error code and they got us right in and fixed issues right away. Very pleasant people to work with.

ken mann

Very poor experience with the service at this dealership. I have had service done for several years here and while i felt they were expensive the results were acceptable but my latest experience was deplorable. I have had an ongoing problem with the emission control since the truck had only 57000 km and they have tried multiple times to repair only to have the problem return a few months later. as soon as the truck is out of warranty they tell me that the whole system must be replaced - cost $4352.04. Doing some price checking part 84236514 MSRP 2107.74 Murray charged $3100.76. Part 55502921 sensor MSRP $258.48 Murray charged $434.36. I would suggest that these people are not only incompetent but pirates as well. I would recommend avoiding this dealership