MKMK Travel -MKMK 여행사 - Calgary, Alberta

jinsoo L.

MKMK를 통해 한국 왕복권과 캐나다왕복권 구매했구요. 정말 친절하게 상담해 주시고 날짜 지정까지 모든걸 꼼꼼하게 챙겨주신 “버지니아”님 감사해요. 다른 여행사도 있지만 가격이나 프로모션은 모두 같더라구요. 무엇보다 빠르고 친절해서 좋았어요.
다음에도 쭉~이용할께요.
번창하세요!

T L.

정말 추천드립니다! 부모님 티켓을 구매 해드리려고 이곳 저곳 다 알아보고 연락 드렸는데 정말 처음 부터 끝까지 자세하게 빠르게 친절하게 진행 해주셨어요! 덕분에 정말 좋은 티켓을 정말 좋은 가격에 구입할수 있었습니다! 도와주신 Sunny님! 정말 감사 드립니다! 지극히 제 개인적인 의견이긴 하지만 정말 강추 드립니다!
다시 한번 감사드려요~~

Grace C.

친절한 상담과 변경사항이 생겼을때 빠른 업데이트와 일처리에 감사합니다. 친구의 추천으로 MKMK 여행사에 한국행 항공권 발권을 부탁드렸었는데 COVID-19 으로 인해 상황이 여러번 바뀌는 동안 빠른 안내를 해주셨고 거기에 따른 변경사항들을 빠르게 대처해주셨어요. 감사합니다! 다음에 다시 발권 부탁드리겠습니다!! 🙂

김학철

지난 주 MKMK Travel 을 통해서 항공권 발권을 하였습니다. 처음부터 마지막 발권, 이메일 수령단계까지 너무나 친절하게 상담해 주심에 감동하여 리뷰를 남기게 되었습니다. 여러가지가 고민되는 항공권 스케쥴에 대한 안내를 시작으로 마지막 좌석 배정안내까지, 하나하나 상담해주시는 담당자분께 진심으로 감사드립니다. 이렇게 자세하게 안내를 받으면서, 가격 또한 합리적이고 타여행사대비 저렴하여 이 또한 너무 만족합니다. 너무 감사했습니다. 앞으로도 계속 이용하겠습니다. 건승하세요~!

Hugh

I normally book my trips directly not via travel agency but was fortunate to book through MKMK travel prior to the pandemic situation. At the time of booking, they provided the best possible information available for my need and I was very happy. MKMK Travel customer support is easily reachable and provides continuous update so there was a ZERO hiccups/inconvenience I would normally experience from other 3rd party bookings. With unfortunate pandemic time, my trips were canceled but MKMK helped me to get the money back even without a refund service fee. I definitely recommend MKMK Travel to everyone and will continue to be a loyal customer!

Seo E.

The service at MKMK travel was superb! We’ve used this company several times for our trips. They are always went above and beyond. Anytime we have a question, they immediately responds to us. They have patience and find us exactly what we are looking for. I look forward to working with MKMK travel for all our future trips. Thanks for taking good care of us.

Jo L.

We were unable to cancel our Asia trip because they said that they will charge us $150 each way per person to postpone, and we must provide a date. This is a multi city booking. We are a family of 4 traveling from Calgary to Singapore and Singapore back to Tokyo and then Okinawa then back to Calgary. Problem 1) unable to complete online check in without calling the travel MKMK. Problem 2) It's impossible to get a hold of them while you are overseas. We don't recommend booking with them if you are traveling to places that is in a different time zone. 3) if you are a travel agency, and you have our email contact, the most you can do is to notify us on cancelation. There are zero communication by them after the initial flight purchase. They don't send out any travel advisory. They just don't care. We originally booked our multiple countries trip with them because it was difficult to book Multi city flights. The email booking confirmation stating that MKMK has mentioned the insurance to us but we declined it. But in truth, we were not asked about it. It was not mentioned in our communication at all.

We are in the last week of the trip. There are talks that the Canadian government is urging Canadian to fly back home ASAP. We tried to reach out to the flight company. They can't do anything for us. Ana has suspended many flights. Tried to reach out to MKMK, but haven't heard anything back. We are traveling with 2 little ones and it's getting more stressful everyday.

We don't wish anyone to be feeling as helpless as we are now. We don't recommend this travel agency.

YoungBin C.

We booked ticktets late last year and had to reschedule and then cancel them due to the pandemic. The agents were always kind and quick at responding to our questions/requests. With enough information we received, changing the dates, cancelling, and getting the refund were smooth and the communications were always pleasant during the process. I will definitely use MKMK again in the future.