Devon General Hospital - Devon, Alberta

Saket A.

The hospital staff was supportive, but Dr. Zahir Amin was by far the most negligent and dismissive doctor I have ever encountered. He walked in, barely glanced at my wife, and coldly declared that everything was “good” without even listening to us. Our family physician had already warned us that she had a serious kidney infection, gave us an urgent requisition for an ultrasound, and advised us to rush to the emergency room if her pain worsened. That’s exactly what we did. After waiting in agony for five long hours in the middle of the night, desperate for help, this so-called doctor brushed off her suffering like it was nothing. No examination, no concern, no empathy—just a careless dismissal as if we were wasting his precious time.

Does he even understand what an emergency means? My wife was in excruciating pain, and we were terrified about what could happen. Yet, he couldn’t be bothered to listen, let alone do his job. It was infuriating, heartbreaking, and unacceptable. Patients come to the hospital seeking help, not to be ignored and sent away without answers. If this is how he treats people in distress, he has no business being in a profession that requires compassion and responsibility.

Anonymous U.

Please, please, please stay away from this hospital. I’ve never been more disappointed in the healthcare system until now.

I waited for 8 hours in the waiting room in excruciating chest/spinal pain and shortness of breath, crying because the pain was getting worse. (In every single hospital says that if you are experiencing symptoms of shortness of breath or chest pains or if you start feeling worse, you should tell them IMMEDIATELY!!.. (which I did))
I waited another 30 minutes in the waiting room to get taken to the back and wait another hour in a hospital room just to get an X-ray, and all they told me is that they can’t figure out exactly what is causing my pain. They gave me a shot of Tramadol, which did absolutely nothing for the pain, and sent me home after 9 hours of being in the hospital.

It seems like every single hospital in Alberta does not care about how you feel or the pain you’re in; they just care about getting paid for the shitty jobs they do.

Over R.

There are signs in this hospital that say "If you have chest pain or shortness of breath, tell the nurse IMMEDIATELY.

Arrived at 1-1:30pm. It's 7:30pm. The only thing that has happened is my girlfriend had an ECG and was moved into an emergency room bed.

There are other patients that have ENTERED AND LEFT, with FOOT injuries.

We have been waiting in this room for more than half an hour and have not been seen by the doctor once. Another man was put into a room beside us, laughing about something with the nurse.

My girlfriend isn't in laughing condition, he is clearly doing better than her. The doctor PERSONALLY went and did this patient's ECG - I know nurses can do them because a nurse did my girlfriend's ECG. Why is a doctor doing an ECG for someone that just entered

People could have life threatening problems and they're doing doctor's appointments, practically.

This isn't just this hospital, but it's been worst here. This is an Alberta-wide problem.

B L.

I had a very disappointing experience at this hospital. Very dismissive doctor (Dr. Wong) horrible nurses that hang up when you call (Sylvia) I went in at 21 weeks pregnant, experiencing severe back pain, and was shocked at the lack of attention to basic prenatal care. Despite informing the triage nurse that I was pregnant, no one took my blood pressure, which is a standard and crucial step during pregnancy.

When I finally saw Dr. Wong, the first question I was asked was whether I was on birth control—not something you’d expect to hear when you’ve already stated you’re 21 weeks along. To make matters worse, I had to wait nearly a week to hear back about my test results, which turned out to be quite concerning for someone in my condition.

The lack of urgency, communication, and proper prenatal care was incredibly disappointing. As an expecting mother, I expect to feel supported and safe in medical settings, but unfortunately, this experience left me feeling dismissed and frustrated. I hope this feedback encourages improvements for the sake of other patients.

Armaan S.

My dad was suffering from a really bad sore throat for a week. He went to a bunch of clinics and got prescribed 5 different meds, but none of them worked. He was in so much pain, he couldn't even swallow. Last night, he woke me up at 2:30 am, saying he was in severe pain and feeling like he was going to pass out. I searched online for the hospital with the shortest wait time and found Devon General Hospital. We went there and waited for only 2 hours before seeing Dr. Ashton Kryzanowski. She was great! She quickly figured out what was wrong, did some tests, and gave him some meds. Within 30 minutes, he started feeling better. She also prescribed a gargle liquid that helped a lot. By 9:00 am, my dad was eating breakfast - which was amazing, considering he hadn't eaten in two days. We're really thankful for Dr. Kryzanowski's help and the efficient service at Devon General Hospital.

Erik C.

Priorities seem backwards. 4:50 wait time almost 6 hour wait. Girlfriend has potential broken toes miserable in the waiting(toes were blue and purple one bleeding) Other people laughing having a good time like they shouldnt be here. I understand benefit of the doubt but seriously I thought emergency was for people who are genuinely hurt and sick.
Staff are nice people i understand they try there best.
Just such a crap shoot if you're going to get seen within wait times.

Jodi B.

We as a family have been so worried about our mother. The Devon hospital has made us so comfortable and at ease. She is 89 close to 90 And we have been very worried. The staff have been amazing , my mom is comfortable., and they have been very accommodating to my family. I just don't know how to thank them!!

Chloé C.

Decent wait times.
In my experience I have only had kind nurse staff and doctors tend to issue at hand.

Hopefully this is the case overall, as DGH is a nice place.

On the flipside;
Could use a bit more medical/facility updating and cleanliness.