CruisePlus Travel & Tours - Nanaimo, British Columbia

Nicole

We just got back from our first Alaskan Cruise on Holland America Koningsdam which was recommended by our amazing agent Sherri Brookes. Sherri asked questions and based on that info booked us on the perfect vacation, she was experienced in cruising and it showed. We could not have asked for more detailed information, we will definitely be calling Sherri again!! Can't wait for our next adventure with Cruiseplus.

Helen L.

I would like to share my experience with Cruise Plus, when I truly needed help with the apps to be filled out. I was a nervous wreck.
I walked into the office, saying "we need help" and within 1 min. Sherri Brooks, and Fiona Butchart, came to our rescue. No appt, no asking to take a seat, And NO , WAITING ON THE PHONE, for an hour, being put on hold and making us feel very comfortable. I wish I had gone sooner and could of saved over $250, with the covid test, before going on a cruise.
Thank you for your old fashion, friendly service, one on one.
Helen and Dan Lefebvre

Sarah M. W.

A friend had invited me to accompany her to Japan and asked me to book our Hotels for when we arrived, as well as for a portion of our vacation where we would be traveling to Hiroshima. I know NOTHING about Japan, and am not at all comfortable booking on line especially not knowing the terrain or the culture.
I went to Cruise Plus to ask my friend Gosia who happens to work there, what she would suggest I do. She said "C'mon in and have a seat" , which I gratefully did - though I was concerned that I was taking up her time since I wasn't there to purchase a cruise!
She assured me that she was able to help me and promptly went on-line to inquire about Hotels in Japan. In that we were going to be flying stand-by we needed to be sure we had cancellation insurance and she quickly located Hotels for us that offered free cancellation. I was amazed at her efficiency and ability to provide much needed humor while taking care of what is for me a VERY stressful endeavor. When I left I had EVERYTHING I needed at absolutely no cost, and am still in awe of her generous service and smile
Huge thanks to Cruise Plus, Nanaimo, for allowing such wonderful service to people such as myself in this circumstance!

Sincerely, Sarah M. Wood

Paul G.

My wife and I booked a trip to Africa with CruisePlus, traveling with a group of Canadians. The trip was not only picture-perfect but highly organized and efficient. We cannot say enough about the service and professionalism. Highly recommended!!

Enid C.

Booked our Alaskan Cruise on Holland America through Cruise Plus Travel & Tours after seeing their advertisement in The Vancouver Sun. Was very happy with the customer service and the prompt emails and correspondence by Dave Frinton. Excellent rates too. Would highly recommend using them. Waiting to go cruising.

Les M.

We just got back from a tour of Kenya. It was awesome with a busy schedule everyday. We saw so much and did so much. Dave and Shelly were always there making sure we were taken care. Thank you for helping us when we had that emergency back home. We are still smiling when we look at the pictures we took.

Jane A.

Booked our first European River Cruise with Fiona at CruisePlus. Impressed with her efforts to get us the cruise & flights we requested . Now counting the days for our special vacation.

Garden G.

We have been using CruisePlus for over 15 years. My husband and I have been extremely happy with the service and friendly staff. Fiona is great!! We have gone on more cruises than I ever thought we would and enjoyed immensely. We wouldn't use anyone else!