Co-operators - Pierce Insurance Financial Group Inc. - Olds, Alberta

Robynn H.

After over 50 years with Cooperators we were beyond belief when a new agent (I say this because he didn’t seem to have answers and kept putting us on hold) gave us a couple of options on buying another vehicle. When we questioned him ( because we have had other options previously) we were told that we could find another broker to insure the new vehicle. So sadly we have all our vehicles with them and 2 homes. Maybe it’s time for a change if this is how 50 years of loyalty is handled. Just thought the owner should know as this is not a great reflection on the Cooperators whom we have always had a great relationship with.

Amanda M.

So happy we made the switch to Olds Cooperators - Pierce Group. We trust them with all of our lines of insurance and appreciate their educated and friendly advisors.

Andrew B.

I had home and vehicle insurance through the Co-operators and recently switched to a new insurance provider. The Co-operators wanted to charge me $370/month for home insurance alone and I was able to bundle my home and auto insurance with another provider for $311/month, with more comprehensive coverage.

I went into the office to cancel my insurance with the Co-operators and was assured by an associate that they wouldn't charge the new fee to my account. Unfortunately, they did, so I went back to the office the next day and spoke to the same associate... who implied I was lying about what she had said.

I will never recommend this agency or organization and have successfully talked family members into switching to another insurance company. Save your time and money, go somewhere else.

The associate I spoke with did offer a refund, though it was clear she only did so begrudgingly.

ETA: No refund has been deposited. The issue has been escalated to corporate.

Denim U.

Recently switched all my financial plans to Cooperators Olds and couldn't be more happy.
The team is competent with great communication skills and prompt service!! Always above and beyond great service here. Thanks Cooperators for helping me make the best investment options possible.

Justine J.

All around fantastic service. The team is professional and knowledgeable.
Matt was awesome at breaking down my previous insurance and retirement plans. He helped correct for the better and explain the changes to me so that I could understand where my money was actually going.

Sandy P.

We had been loyal Co-operator's Insurance customers for years, both with insurance for our company fleet and buildings, as well as for our personal insurance needs. In the past few years we have been treated - in a word - horribly. I am in shock as to how a company can be so unprofessional with their customers. Would never recommend this office to anyone.

Erin L. J.

These guys are awesome ! They helped us get the best deal we could ,and after checking they really did ! We had not had insurance for a few years ( under father in law's)and found it nearly impossible to get truck insurance without giving up a kidney and blood also ! The only downside was we had to pay everything upfront ,there was no payment options ,but hopefully when it comes due ,we will have built up enough repore that they will trust us 🙂 I recommend these guys !!

Audrey P.

The staff were awesome when I was looking for RV insurance! I recommend this place for all your insurance needs.