Collingwood After Hours Medical Clinic - Collingwood, Ontario

Douglas MacRae

I received excellent treatment here. The reception was quick and friendly. The doctor was also friendly and answered my questions. Overall, I’m very happy. I recommend this clinic. Be early, and prepared to wait a little. I was there from 4:30 until just before 6 pm.

Nataliia Litovchenko

Jeeze, what’s up with this attitude
I went there with my husband who’d been having an abdominal pain. After quick examination, the doctor told him to go enjoy his life. I mean, my husband literally canceled his weekend plans to seek medical help because of the constant pain and discomfort.

We kept asking questions and were told to google this condition (I kid you not!). No information, no explanation, no references, nothing. The doctor could have spent a couple of minutes to educate us on this and explain why it happened, what he should/shouldn’t do to prevent his condition from getting worse. Instead, he was acting arrogantly and answering every question with an unrelated joke. Sorry we bothered you with our health concern ‍♀️

Hayley Fox

Honestly I do no understand how this after hours clinic only has an average of 2.5 stars.
The Doctors are highly educated and also so very kind and efficient . I have been to this clinic several times and they have been so kind and helpful.
The support staff are always on time ,opening up early to get everyone checked in and ready as well.
I do not have a family Doctor and it is so difficult to find one now I am so grateful this clinic exists!
Thank-you to all who work at this clinic, I appreciate all you do.

Kristen Dusome

Recommend you get here at least 30-45 mins before opening. Was in an out in 1.5 hours. The doctor was knowledgeable and quick to get me my prescription.

Yuliya Bond

I visited Collingwood after-hours clinic (the only one in town) a few months ago with my elderly mother-in-law, who was experiencing potential life-threatening thrombosis in her leg. Unfortunately, our encounter with the receptionist and doctor left us shocked and disappointed.

Receptionist Bias: Despite my mother-in-law having a token, the receptionist refused her entry, claiming that “time is up.” This lack of empathy and disregard for urgent medical needs was unacceptable.

Doctor’s Inaction: The doctor also failed to intervene, leaving my mother-in-law without proper care. Waiting for three hours only to be turned away was distressing and unprofessional.

Overall Experience: The receptionist’s rudeness and the doctor’s indifference left a lasting negative impression. As a patient, I expected better treatment and compassion.

Update from last visit: we were again turned away last week for the strep throat test, because doctor never had that experience before and assured us we dont need it! I insisted and it turned out all of the family members had the strep throat.

I urge the clinic to address these issues promptly. Patients deserve respectful and timely care, especially during emergencies. I hope this review serves as constructive feedback for improvement.

Otter Matt

They seemed to have a handle on the processing of patients and getting them to see a Doctor or Nurse Practitioner in a timely manner.

Always get to Walk-In clinics at least 30minutes early to be seen, this one is no exception. They are very up front about that which I appreciate. If you cannot be there 30mins early maybe head over to Wassaga Beach's Walk in Clinic, run by the same team. Their computers will cary your data over which is nice if you've been seen by the one before. Their wait times aren't short but they don't seem to be maxed out before they open the line officially.

LBboarding b

Honestly had a solid experience. Secretary was very nice and all the staff were quick, efficient, and to the point. Got treatment that got me back on my feet in a couple of days. Only problem is the lack of spots due to size and staff numbers but if you show up early then you'll be fine.

The only reason I can see why there are so many negative reviews is the sensitivity and stress that comes with people's worries over their own health or that of their loved ones and their reaction to things not going their way. That or maybe they caught em on a bad day.

Kayla Tanzos

Few people have been wrongfully ticketed here while having tickets on display. The private company will fine you and when you show evidence they have given Improper tickets they will ignore you . This is seriously a big problem and it needs to be addressed by the building manager, this is a clinic.!!! This security employee is harassing paid customers with tickets.... this is a scam ? and should be brought to the police knowledge. Innocent people just going for the walk in clinic are having their days ruined by this unprofessional security company, check out the Collingwood social media new pages...many people are complaining and I know I won't support this parking company by parking on this lot or evening parking and paying because they still ticket you. Many people they have in last month, no phone answers from parking company... this is serious scan and the building manager and police need to be involved. It's stealing and harassment.... hope the Manager of the building fixes. The security guard needs be retrained or guidance....