CAA Niagara - Welland Branch - Welland, Ontario

Introduction à CAA Niagara - Welland Branch

CAA Niagara - Welland Branch est une agence de voyages et d'assurance située à 800 Niagara St, Welland, ON L3C 5Z4, Canada. Elle propose également un service de remorquage et divers autres services pour répondre aux besoins de ses clients. L'agence est facilement accessible en fauteuil roulant, avec un parking adapté à cette nécessité. Vous pouvez les contacter par téléphone au 8002637272 ou visiter leur site web à caaniagara.ca.

Spécialités et services offerts

L'agence CAA Niagara - Welland Branch se distingue par ses spécialités en matière de voyages et d'assurance. Elle propose également un service de remorquage pour ceux qui en ont besoin. Les clients peuvent bénéficier de rendez-vous en ligne ou de services sur place, ce qui leur permet de choisir la méthode la plus adaptée à leurs préférences.

Accessibilité et parking

L'accessibilité est une priorité pour CAA Niagara - Welland Branch. L'agence est conçue pour être accessible en fauteuil roulant, ce qui facilite grandement l'accès pour les personnes ayant des mobilités réduites. De plus, un parking adapté est disponible sur place, ce qui complète l'ensemble des mesures d'accessibilité.

Feedback et avis clients

CAA Niagara - Welland Branch a reçu un total de 125 avis sur Google My Business, avec une moyenne de 4.4/5. Cela montre une satisfaction globale de la part de ses clients, qui apprécient le service « super » offert par l'agence. Les avis positifs soulignent la qualité du service, la compétence du personnel et la facilité d'accès.

Recommandation finale

Si vous cherchez une agence de voyages et d'assurance à Welland, CAA Niagara - Welland Branch est une excellente option. Avec ses spécialités en matière de voyages, d'assurance et de remorquage, ainsi que ses services accessibles et son parking adapté, elle répond aux besoins de diverses clientèles. N'hésitez pas à les contacter via leur site web caaniagara.ca pour en savoir plus ou pour planifier votre prochain voyage avec confiance.

👍 Avis de CAA Niagara - Welland Branch

Rémi G.

5/5

Super service

Dyahna R.

5/5

I wanted to take a moment to personally thank Penny from the Welland branch for her exceptional service during my recent interaction with CAA. I've interacted with customer service representatives in the past, but the level of care, professionalism, and understanding you displayed truly stood out.
Penny, your patience, attention to detail, and willingness to go above and beyond to resolve my issue was sincerely appreciated. I was especially impressed by how clearly you communicated the steps involved and your proactive follow-up to ensure everything was handled smoothly. It's rare to come across someone as dedicated and empathetic as you, and I felt truly valued as a customer.
Thank you again for making what could have been a stressful situation so much easier to navigate.
CAA is fortunate to have someone like Penny on their team, and I wanted to make sure your efforts didn't go unnoticed.
Wishing you continued success, and I look forward to the next time I interact with CAA.
And a huge thank you to Tracy from the Grimsby branch for emailing me my paperwork so quickly.
Excellent customer service ladies

Kayleigh S.

1/5

The lady was not helpful, while asking questions it felt like an immediate no to everything. Deffinatly felt intimated by her and very unhappy that she sent us on our way with nothing. Asking questions felt like it was too much for her to even answer. Won’t be going back.
No trip was booked that day, going to a different agency. :/

Joshua

5/5

Had an issue with the a vehicle starting, big thanks to the tow driver Jeff who was more than friendly and considerate with the situation.

Jesse S.

5/5

Upon moving to Welland from St. Catharines the insurance company I was currently with wanted to up my rates to over $600 per month. Doing online quotes I found CAA was the cheapest at $250. Upon calling and speaking to a lovely lady whose name Is escaping me right now she got my quote at $155, the cheapest I’ve had since getting licences and a car over 5 years ago.
So grateful for this low price of insurance in such a high priced economy for just about everything else.
Thank you CAA!

Natalie B.

5/5

Today I sat with Inara to get a quote for both car and home insurance. She was good enough to take me despite being closer to closing time. She was thorough, kind, informative and transparent , taking the time to ensure I understood the policies and at no time did I feel rushed or pressured. The rates were great - especially with a membership, and her sense of humour made the process feel much less dry! No idea if they get points for leads or sign ups, but if they do I specifically would aim to support her 🙂 I hate paying for insurance, but hey - the experience was over all lovely!

Danny B.

2/5

We just bought a house got insurance changed it as it was too expensive. We went through Scoops Ins. They gave us car and home insurance from CAA it was 150.00 different from desjardin . We switched but now Caa is raising the home insurance by 96.00 and forcing us to replace our cast iron plumbing . They are saying it’s too old . It’s 6 feet of cast iron the rest is plastic . Caa is a horrible company for home insurance . If it’s not done they will cancel the policy. Horrible customer care and service . We don’t have the monies to fix it right now and they truly do not care . DO NOT USE CAA INSURANCE.

Frank F.

5/5

As a long time member I can honestly say that it has been a pleasure working with CAA. Over the years I leaned on them for passport photos, international drivers license, many maps and a tow. They are always quick and thorough. I have always encountered friendly staff, and nice small town feel.