HighStreet Insurance Group Inc. - Edmonton, Alberta

Lorephil T. (. V.

I am writing to express my sincere appreciation for the exceptional service provided by Kendell and Emma at High Street Commercial Insurance.

A year ago, I encountered significant challenges with my previous insurance broker in terms of communication and responsiveness regarding my concerns. This issue adversely affected the timely transmission of crucial documents, including clearances to my potential clients, which had a detrimental impact on my professional engagements.

However, when it came time for insurance renewals, I had the pleasure of engaging with Kendell and her team. From the outset, Kendell and Emma demonstrated a remarkable level of professionalism, attentiveness, and dedication to addressing my insurance needs promptly and effectively. They took the time to understand my specific requirements and provided tailored solutions that not only met but exceeded my expectations.

Thanks to Kendell's expertise and Emma's invaluable assistance, I was able to seamlessly transition to a new insurance plan that perfectly aligned with my needs and preferences. Their proactive approach, coupled with their commitment to delivering exceptional customer service, truly set them apart.

I am delighted to share that the positive experience I had with Kendell and her team has led me to wholeheartedly recommend their services to my friends and family. Their exemplary performance reflects positively on your company and reinforces its reputation as a trusted provider of insurance solutions.

Thank you once again for your continued commitment to excellence.

Trevor J.

Kendell is top notch!

I've worked with Kendell for several years and have found her to be exceptional when it comes to advising products and features to all of my different insurance products. I've referred several family, friends and clients to her over the years and they've equally been as impressed. She's honest and straight talking and a professional in how she works. She's not a sales type person, she's a professional and a team player. Anyone would benefit from working with her - thank you for all the great work, keep it up!

Chris O.

Kendell has been my insurance broker for a number of years, and she is fantastic. She has helped me and saved me money, while also getting better insurance coverage than I previously had (and was paying higher premiums for). I recently sent a friend to her, and he thanked me profusely because she saved his small business over $1000 on his annual insurance costs. Kendell is also very good at getting back to you in a timely manner if you do have any questions or concerns. It's nice to have someone so professional and honest in your corner, especially when it comes to your insurance. Highly recommended!

Daniel M.

I have nothing but praise for Kendell Hope. I am the notorious insurance customer who inevitably waits until the last few days before my insurance is up for renewal. Despite my frustrating procrastination, Kendell was able to accommodate me and obtain all of the information and obtain quotes within hours. She was knowledgeable and able to respond to inquiries quickly. She also entertained my many questions without complaint or concern and she was very candid about the type and amount of coverage I required.

The cherry on top of a great customer service experience was that she saved me money with my insurance products.

Kendell works in an industry that is often painted with a negative brush including concerns related to bad customer service. It was very refreshing to see that Kendell practices well above the norm and is doing a fantastic job breaking down the negative views attached to her industry. It is without hesitation that I highly recommend Kendell for any of your home, auto or commercial insurance. Just don’t be like me and wait until the last minute!

Jaylene B.

Kendell Bousquet of Highstreet Insurance Group is one of the most professional individual's I have ever worked with. Over the past 7 years, any referrals I have given to her have been dealt with in a professional, timely manner. I know when I have a client that needs insurance, the only stop they need to make is to Kendell at Highstreet. She is passionate and thorough, always looking out for her clients and their needs. I would not hesitate to refer all my corporate clients to Kendell.

Chad M.

My wife and I have been with Kendell Hope for insurannce for a few years now and have been very impressed by not only her responsiveness to our questions, but the great rates as well. We used to be with a big outfit and blindly believed we were getting the best rates through a big group plan - Kendell quickly showed us that wasn't the case on like-for-like insurance. I've since recommended her to family and friends and will continue to do so 🙂

Robert C.

Kendell Bousquet welcomed a referral from me for a close friend who needed Errors and Omissions Coverage for his business. Not only did she give it immediate attention, she saved him over $300 as well. Kendell operates with integrity, honesty and dedication. I recommend her highly for your insurance needs.

Daniel S.

Kendell Hope is a key referral partner of mine and I have always had the upmost confidence in her professionalism and integrity when it comes to handling the commercial insurance of my clients. She will build goodwill and trust with you, keep it straight and simple, and always be available when you need her. I'd recommend her to anyone in need of a solid broker. Thanks Kendell!