Canna Cabana | Banff | Cannabis Store - Banff, Alberta

Charlie B.

Best dispo

sila Y.

Extremely rude staff here. They also pick and choose who they want to help and if you’re a guy then good luck. The male staff will only help the females customers even when other male customers were already there waiting for 10-15mins. Bad service all around and not worth going to this spot. There’s another shop 2min walk behind that way better and quick service.

Tyler B.

As a local and former budtender myself for many years; Do not shop here!!! Store’s not bad, but the manager needs an anger management class and a reality check.

The selection, admittedly, is pretty good, the prices are average; maybe a bit more pricey than Value Buds; but it’s Devon (curly haired manager) that’s the issue.

I shopped at this store for almost 3 years and have definitely had my run ins with him (including seeing him get mad at new employees and then lying to try and justify his anger) but it all came to a dramatic conclusion when he started yelling at me in the middle of the store, in front of other customers.

Long story short; they were trying to deny a refund for someone I knew who was wrongfully overcharged. Another (random) customer and I both calmly mentioned about a bill we heard regarding the honouring of advertised prices. Turns out, it wasn’t a bill but more an agreement amongst participating stores. I didn’t know that and admitted I was wrong multiple times. I thought it would’ve ended there. He left the shop for about 10 minutes and then came back in an angered huff and initiated a screaming match with me in front of other customers while I was simply asking to buy my product and leave.

Needles to say, I haven’t visited that store again and never will. I’ve spoken with many other locals in town and I haven’t met a single person that has something nice to say about Devon.

As a tour guide in town, if my guests ever ask about dispensaries, I will send them to one of the other two simply because I don’t want them to have to deal with Devon.

As a customer; do yourself a favour and go to ValueBuds. The selection is good, prices are even better, and the staff are phenomenal!

As the owner of this franchise location;
I highly recommend you look at replacing Devon because I know many locals that refuse to shop there because of him and I’ve even heard tourists express how horrible of a time they’ve had with him. You have many other very capable and awesome workers at the shop who would probably love to take his role. Don’t let this boy ruin your business

alex B.

The staff are rude to everyone. There’s no line to buy stuff. You just need to “hang around” the display case with what you want, then hope and pray to make eye contact with someone that works there and MAYBE you will get served. They turn people away 20mins before they close because they run the place like they’ve never worked retail ever before. Go to Value buds or Fire&flower if you want to get served by courteous professionals, not teenagers on a power trip. Absolutely woeful at best. The owners should do something about it but they are just big city money and don’t care about the store at all. Go ANYWHERE ELSE would be my recommendation.

Віктор ?.

Нещодавно завітав до “Canna Cabana” у Банфі, і залишився дуже задоволений! Персонал тут просто неймовірний — надзвичайно привітний, добре навчений і завжди готовий підказати чи проконсультувати. Мене приємно здивували найнижчі ціни в місті, особливо враховуючи, що весь товар — дійсно високої якості. Асортимент широкий: від квітів до різноманітних аксесуарів і їстівних продуктів — є з чого вибрати. Сам магазин чистий, затишний і зручно розташований. Це місце, куди хочеться повертатися, якщо шукаєте якісний продукт і відмінний сервіс. Щиро рекомендую всім, хто буде в Банфі!

Aydon L.

genuinely the worst weed store in banff😭 place has no structure, if you walk in when it's busy prepare to be lost in 'line' and wait for ages. don't get me started on the general manager lol, locals know this guy and he does not have a good rep LOL. just go to another store if you want the same/better product and an overall better experience with staff and store

Kimmy S.

I spent nearly 50$ on a disposable which was 100% over priced. Then it didn’t work I tried everything I took it to another dispensary on my way home to see if maybe I was using it wrong and the guy said that the pen was so old the weed crystallized. Super disappointed won’t go again

Venice B.

I feel sorry for the owner of this store. I've been to ten or so different locations for Canna Cabana, and this store has the laziest staff I've ever encountered.
Either there is a sign on the door that says back in 15, or one person is helping seven customers while the rest of the staff just stands around and if you ask them for help they tell you to wait for the one person helping everyone else.......... I don't have 25 minutes to make a 2-minute transaction. A vending machine would do a better job at serving customers than the staff at this place.