WELL Health Medical Centres - Keswick (Formerly Jack Nathan Health Medical) - Keswick, Ontario

Melissa W.

1.5 hour wait and counting. Only 2 people ahead of me. Slowest clinic I've ever been to. Receptionist is training a new receptinost. Neither of them has taken a second to explain or address the wait time to the two patents who have been waiting an hour and a half.

Dianna L.

I went to this clinic today and had a positive experience. I waited roughly 15 minutes to see the doctor (which in my opinion is amazing) and he apologized for the wait. He never made me feel rushed, he took his time to understand the symptoms my daughter was experiencing, thoroughly checked her over and I felt like he truly cared. Also, the lady that weighed my daughter and registered us when we got there was very pleasant and nice to deal with. I would suggest calling the clinic before going there as the doctor isn’t there full-time.

Nick B.

Been here twice with my child and recieved lack luster medical care . Doctor sent us to get xrays and marked the wrong area of her foot for imaging , second time we saw him he recommended medication that has been off the market for kids for years . After both visits we had no choice but to wait for an appointment with a real doctor . Not worth your time to seek treatment here .

Miguel B.

I was seen within 20 minutes of walking in which was great timing. The doctor was very knowledgeable and confirmed a lot of the things I had already read about what I was coming in for, I was given good advice about what my next steps should be and what I should follow up with my family doctor. Overall professional and courteous staff all around

Kimberly D.

The Dr should not be seeing patients nor should he be working in this industry. I do not recommend and fear for the safety of those who are sincerely ill and require medical treatment. My feeling after leaving the clinic is that he's in it only for the money and doesn't care for the well-being of his patients.

My young daughter was coughing alot so I took her to the clinic - he put the stethoscope over her bib, which was atop her sweater, which was overtop another shirt and said her lungs were clear. This was all the while she was crying (how could he hear anything?). Then he tried to treat her for a rash on her face (which was not the reason I was there for), and said he will prescribe an expensive cream to apply, and to come back to see him in 3 days (even though he indicated the cream will clear up the rash in 7 days - he said he thinks the rash will clear up before then).

Average J.

Woman at the front desk is generally grumpy and unpersonable almost as if you are burdening her by coming in and asking for a doctor. Times online are all mixed up walk ins start at 10am and the doctor leaves by around 1:30pm (I guess he just sort of shows up whenever and leaves maybe it's a hobby for him) even though it says open until 5.

Maggie

Good doctor! but the woman with short white hair at front desk is extremely rude! Feels like she had been forced to work here so she hate people came to the clinic!

Simone M. F.

Walked in for appointment. Was seen within 10 min. Sandy the receptionist was very helpful and nice. Dr was friendly and prescribed meds which worked for my medical condition.