Claudia B. -. P.

Edit to add one year later:
So I contacted after the owner replied to my original review saying they’d comp our next order and the owner never actually called me back like he was supposed to, so they never actually rectified the issue. Now today I had family over who wanted osmows for dinner so despite previous experience I agreed. Opened my meal to a cut off tip of a glove hanging out in my wrap. Come on guys, seriously? The first time in a year I give this place a chance again and this happens? Seriously avoid this place like the plague

We’ve been frequenting this location for the last few years, and the quality has been declining, but last night was the last straw. They didn’t give us part of our pick up order, and when my husband got home and called them about it (we were just going to forget about it and make do with what we did receive) they refused to refund us for it and made my husband drive back there just to pick it up, otherwise they would’ve just kept the money without us receiving anything for it. Meanwhile the rest of our food at home was getting cold. While he was there (for the second time) they made no offer of anything to make up for it. No kind of refund or discount, not making the whole order fresh, not even a measly dessert or some sort of freaking coupon. So they’ll either steal the money from you without giving you a refund for the stuff you didn’t get or make you drive all the way back for it just to get home to cold food, which was MUCH smaller portions than usual, and super dry and chewy! Also, there’s a special on their website for 8.99, but they will actually charge you 9.99 for it (no add ons or anything) Extremely disappointing.

Km Y.

They are always busy and business is thriving, I love that for them but quality has been a hit or miss lately. Their chicken on the rocks is really good but the chunks of chicken is too big and not sliced properly. Sometimes there is not enough sauce on top even their wraps the inside is dry because there is barely sauce in it.

Andres H.

Sometimes they get the chicken right some other times it's very crusty, like the picture above, even when you specifically ask for fresh chicken... Oh well

Icebuzzer

used to be one of the best osmows that i have gone to and i have been to a lot through the gta and ever since about a year ago they started being extreemly skimpy on toppings, after paying an extra $3.50 for a super wrap and ordering the works there is hardly any toppings in the wrap and is mostly pita bread, even the sauce is lacking! will be bringing my business to pita pit from now on.

Braedon B.

Normally Everytime I place an order the servers do an excellent job on my order. This time I ordered 3 Caesar salads, 2 without the chips and one with. When I got home, I discovered that none were Caesars. They were garden salads and had an over abundance of onions over the entire salad hidden under my chicken

Roopa U.

Their shawarma is the best I have tried after moving from the Middle East.
Beware with the spice level! If you would like to Sucide, no one can help u!
I wasn't happy with the rice. Once cold, they were horrible. So eat them while they are hot!
Rest good restaurant enough places to sit.
Expected wait 10 mins. Very friendly staff! 🙂

Marius S.

Personnel helped me get the perfect shawarma, customized, even if it didn’t exist in the menu. So they went out of their way to make it work. Definitely recommend!

Mike

Super disappointed this was a regular spot and the ladies would always be generous and never had any complaints. I believe this evening I was served by the owner/manager and he literally skimped on the meat and it was all rice. Not sure if I will be back and you definitely lost a regular customer