Boundary Trails Health Centre: Emergency Room - Winkler, MB

Jodi Unger

I have zero complaints with any of the staff who have treated me over the past year, my only criticism would not necessarily be the fault of the hospital, the emergency department seems majorly under staffed, dramatically so. If you have an emergency be prepared to wait upwards of 5 hours some times, but when you do eventually receive care they are top notch for sure, and they have my gratitude and respect for the care they have provided me, I'd rate the care 5 star for sure.

Tracey Funk

I was in hospital for 9 weeks straight and everything went very smoothly. could not ask for better health care. Came in by ambulance with a broken knee cap and fractured shoulder and they did X-rays almost right aways and ct scan and extra X-rays. I was in so much pain and they put me on iv and gave me pain meds almost right away. By 9:00 pm I was admitted and had surgery the next afternoon and had an awesome surgeon with very good bedside manners. Recovered for a week on surgical ward then went to rehab stayed there for about 8 weeks. Couldn’t ask for better nurses, healthcare aids and doctors. Including the physio team. So extremely thankful and this was my first time experiencing all of this.

Shane Dyck

Abysmal. Waited 12.5 hours to find out facial numbness was due to nerves inflamed and onset sinus infection but wasnt prescribed anything beyond "wait it out". Family member called in to check on me and front desk said i was discharged while i was still waiting to be seen by a doctor. Family member corrected them on this, and they said that i had seen the doctor when I was still waiting to see the doctor.
Only way you'll get treated promptly is if you arrive via ambulance; and even then you might not get looked at.
Green/Yellow/Orange/Red scale chart at front waiting area is useless because it's not followed.
Followed up seeing Family GP and got a more detailed answer and prescription to treat symptoms.

Honestly, You're better off driving the hour and a half to get to Boundary Trails in Winkler to get faster treatment than waiting at Bethesda.

Kenna Staples

Gave birth to my son there. I had to be induced and the doctors were so comforting about any concerns I had. The nurse named Kristy was absolutely fantastic. The rest of the nurses were also amazing but she definitely stood out for me. It unbelievably made me want to do it all over again. Only problem I had is they got a male resident to do stuff “don’t there” without asking for my permission.

Ross Zacharias

Drove 1.5 hours each way for an mri and no one was there. After being told to sit and wait for an hour after the appointment time. They finally check the computer and say the appointment was scheduled 2 hours earlier and the staff went home. Double checked the appointment and they were wrong. Not impressed and will be sure to book elsewhere from now on...

Karen Stasiuk

As a type 1 diabetic I have been treated with the best care from the staff at boundary. They are 100% helpful and fast to get me in. Thanks to all the nurses and doctors for their service to the people they treat.

Carla Giesbrecht

Wonderful nurses, great care! Cannot believe they are expected to run an ER that services most of southern MB with one doc in the ER.

Sara Onishchuk

Nobody in the waiting room, and we have been waiting for over 2 hours from 4am. The staff is extremely slow. I understand it’s a night shift but I see them laughing and standing around. This shouldn’t be called the Emergency department.